Refunds and Cancellation

Free trial

The 14-day trial is free and needs no card, so there is nothing to cancel or refund. When it ends, the account becomes view-only and your data stays.

How to cancel

Account owners can cancel at any time in the app: Settings, Plan, Manage billing. Cancellation takes effect at the end of the current monthly period. Until then you keep full access. After that the account becomes view-only; you can still log in, see your data and export it.

Refunds

• Monthly fees are not refunded for partial months after you cancel.
• If you were charged by mistake (for example a duplicate charge), we refund the full amount.
• If the service did not work for you, write to us within 7 days of your first paid charge and we will refund that first payment.

To ask for a refund, email mikemunnl@icloud.com from the account owner's email address. Refunds go back to the original card through Stripe and usually appear within 5 to 10 business days.

Changing plans

Upgrades take effect immediately and Stripe charges the prorated difference. Downgrades take effect at the next billing date.

Deleting your data

Cancelling does not delete your data. To delete it, use Settings, Data, Delete account. This cannot be undone.